If they offer it, i usually say yes without really thinking about it. I have been taken (not escorted) to my room 99% of the time. an opportunity to gain some info through chatting the guest up. I had to call down to the front desk to get advice on this topic. An amiable welcome full of friendship is yours gracious welcome Our desire is to extend a gracious and inclusive welcome to all of you. After putting/placing the luggage A : Mr Scott, would you like me to explain your room facilities? If a waiter, bellman, or other person is friendly and provides a service, in most cases it is because they are friendly and want to provide you a service, not because they hope to mine you for tips. The front desk was waiting as we exit the elevator with our room keys and a folio. They would get me to sign may check in form and leave. Then someone comes to you to 'explain' the seat. This service needs to go away as it is just another money grab. Its all about tipping. Much ado about nothing. The only time I was escorted to my room/villa was because the hotel/resort was spread out and check-in happened inside the suite. After greeting, seating . I think you're placing this FOR AMERICANS IN AMERICA, whereas where you cross cultures and norms, the 'guided tour' is helpful. Good morning sir how are you today. Assist the guest to call thelift by pressing the button to get the lift for the guest. For those moments where I need additional things or have questions, normally, I just ring and ask once I am comfortably settled, in exchange, I make an effort to find the right person to tip. Offer complimentary coffee, tea, or soft drinks. 2. Sometimes Ive had to run after them because my passport or other important items needed for check in was in it. Open the door and gesture the Guest to the room. So, while escorting point out on fire emergency exit and fire extinguisher on the floor. I've got my bags from my house to the airport to the hotel, I think I'll manage to the room! The extra "orientation" speeches however are almost always useless and annoying. We take notes, discreetly, to ensure you feel at home. I find this thread interesting; we have a small boutique hotel with several buildings in a small town in Alaska. Continued to explain other hotel facilities, i.e. We believe all our visitors should leave feeling like a local, but after reading this Ill try to be more aware of any awkwardness. I ended up apologising for not having any cash, which was a white lie. For English Enhancement CompilationStandard Operating Procedures. For me, it's a strong security issue. No. Other than thatI can generally find my room from the lobby just fine. This is 2. B : Yes,please. Example Of Welcoming The Guest Script. Most hotels ask for my ID Well, in Europe it's definitely seen as optional and luckily I never experienced anyone trying to escort me to my room here (those few times I had that experience in Asia were a major PITA). 21. 28 Intheneurons,we . Ideally, of course, hotels might want to hire designers who understand that We once stayed in a hotel where I could not for the life of me figure out how to turn on the shower. Its very wonderful tips for me as a student who studied in hospitality school. We head to the room, she sits us down, puts everything on the table and just says if you want to make it faster, you can give me your passport/ credit card and I'll check you in downstairs. This way please stretch your arms to the guest Will this place be alright with you MamSir. }; We are delighted to have you with us to participate and share in this special occasion our 5th annual Childrens Day. the room, take your key card from here, and the power in the room will be off. Lastly, we've all had times we're given the key to another guest's room right? document.getElementById( "ak_js_1" ).setAttribute( "value", ( new Date() ).getTime() ); This site uses Akismet to reduce spam. Present yourself to the guest with a genuine smile. We have learned so much about the bellpe and dockets. As for me, I don't care being escorted or not. Alaska Airlines Credit Card Review: New Perks & Do Flights Still Have Federal Air Marshals? I didn't mind at all. To make guest feel welcome and important whenever any guest arrives it is the responsibility of the service staff to approach and meet the guest with a smile maintain eye contact and with proper body posture greet the guest accordingly at the door. The red one is for the hot water, and the blue one is Sample Parents Of The Groom Wedding Speeches, How Do You Write A Promotion Announcement, How To Say Thank You For Recognition Award, How Do I Write An Introduction About Myself, How To Start A Presentation Speech Examples. What should be the minimum distance between you and guest while escorting them to the room? no. This is a great question, and it immediately reminds me of the below scene from Curb Your Enthusiasm, where Larry David is escorted to his hotel room. Well while giving a welcome speech it is the duty of the speaker to greet the audience and give them an overview of the whole event. Im with JP on this one, I dont really get the concept of being escorted to your room, at least at a vast majority of hotels. If that was not their intent, they should have accepted the first or second refusal. In such situation I insist and take my own luggage to the room. Before entering room you should let your guest know how to use room key card to open the door. In most of Asia, most luxury hotels will offer to escort you. I'm serving you I'm serving you" chatter, either because I am gazing out the window enjoying On the other hand I've said before (and been shaded for saying it) in comparing JL F with CX F that I preferred the latter because they sensed when I didn't want all the "Look! For return or regular guest, just highlight any new services and facilities if any. Like in Japan, I recall being personally escorted to and from dinner at a small modern luxury hotel (Hiramatsu Atami) which felt over-the-top but in an elegant way. But the basic tipping for escorting me to the room, no. Possibly, but nah, he turned out to be just weird the entire trip. B : Yes, please. However when I used to travel to Mumbai every 2 weeks, the hotel staff would meet at the door, take me through the bell desk lift and straight to my room. will be on. Driver drives to 4-plex and stops. Often I find the staff almost grabbing it out of my hand. Andaz Costa Rica and you are at the other end of the resort. In America many of the frontline workers are not friendly and work in restaurants that are massively understaffed, unlike China. STEP#4 - Inside the lift elevator Butler: Sir we are heading forward on the second floor we have a Coffee Shop, Open at 6:00am to 5:00pm STEP#5 - Escorting the guest to his room Butler: On the hallway we have a fire extinguisher. Many countries don't take tip, leaving your cheap US culture in US. Because things work differently in this part of the world, and we need to explain to the average American (and sometimes other nationalities) that power outlets run on a different voltage, mosquitos outside and nature are part of the experience when travelling to exotic places, that not everyone might speak your language fluently, that the hose in your toilet has a purpose, that tipping culture here is different etc. It is an entry-level job that benefits from good people skills, the ability to problem solve, a penchant for socializing and being organized. Under what circumstances do you then tip, if any? You may adjust your room temperature with the switch here. 'height' : 90, Always explain in a clear and simple way. Or waiter and assist them in. One thing that can cause very awkward situations is when youve just arrived in a foreign country and gotten cash out of the ATM at the airport. In 20 years I dont remember any awkwardness. document.write('
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